What “real kitchen mess” or garden mishaps do you share BTS for trust?
In a world saturated with curated highlight reels and perfectly polished brands, the concept of revealing your less-than-perfect moments might seem counterintuitive. Yet, some of the most successful businesses and personal brands are discovering that sharing the “real kitchen mess” or the occasional garden mishap BTS (Behind The Scenes) isn’t just endearing – it’s a powerful trust-building strategy.
The Power of Imperfection
We’ve all seen the pristine product shots and the flawlessly executed projects. While professionalism is crucial, an unwavering facade of perfection can inadvertently create a barrier between you and your audience. People inherently connect with authenticity, and authenticity often means acknowledging that things don’t always go according to plan. It’s in these moments of vulnerability that true connection begins to form.

Sharing your struggles, your missteps, or even just the messy process behind the finished product humanizes your brand. It shows that you’re not a robot, but a real person or a team of real people navigating challenges, just like your clients and customers are in their own lives. This relatability is a cornerstone of deep trust.
From Kitchen Chaos to Garden Gaffes: Real-World Examples
Think about the classic example: a cooking blogger showing the chaotic aftermath of developing a new recipe, complete with flour dustings, spilled ingredients, and a slightly burnt first attempt. Or a landscape designer revealing their personal garden experiment that went completely awry before they mastered the technique. These aren’t failures; they are moments of learning and genuine experience.

In a business context, this could translate to sharing the early drafts of a design that weren’t quite right, the hilarious tech glitch during a live presentation, or even the story of a project that took an unexpected detour before reaching its successful conclusion. These glimpses into the “how the sausage is made” process provide valuable context and underscore your resilience and problem-solving skills, rather than detracting from your expertise.
Building Bridges, Not Walls
When you allow your audience to see beyond the polished exterior, you invite them into your world. This invitation fosters a sense of inclusivity and transparency. It signals that you are confident enough in your overall abilities and value proposition that you’re not afraid to show the less glamorous parts of your journey. This kind of transparency is a powerful differentiator in a crowded market.

Clients are more likely to trust a brand that feels authentic and honest. If they see you openly acknowledging and even chuckling about a minor misstep, they’ll implicitly believe you’re more likely to be upfront about bigger issues should they ever arise. This builds a robust foundation of trust that can withstand challenges and strengthen long-term relationships.
How to Share Your Mishaps Effectively
The key isn’t to constantly lament your failures, but to share these moments strategically and constructively. Frame your mishaps as learning opportunities. Did the kitchen experiment go wrong? Show the funny side, and then share what you learned from it. Was there a garden gaffe? Explain the lesson about soil type or plant care.

Provide context and a positive spin. This isn’t about self-deprecation; it’s about demonstrating growth, resilience, and a realistic approach to creation and innovation. Use humor where appropriate, and always bring it back to the value you ultimately deliver. Show the journey, not just the destination, and emphasize the process of improvement.
Ultimately, embracing and selectively sharing your “real kitchen messes” or “garden mishaps” behind the scenes is a profoundly human strategy for building trust. It’s about letting your guard down just enough to reveal the genuine, relatable aspects of your brand. In doing so, you don’t just gain customers; you cultivate a loyal community built on authenticity, empathy, and a shared understanding that perfection is an aspiration, not a prerequisite for success.
